Future-Proofing the Insurance Industry: The Ohio National Financial Services Payments Transformation

Payments systems are both complex and critical, particularly in the insurance industry – all good reasons for investing in new technology-based offerings! 

Legacy industries with long-standing payment systems & processes can be challenging to replace because they are deeply integrated into many departments and functions of the business. We all know that eventually replacing a legacy system becomes more challenging than embracing new platforms.

That’s why Ohio National Financial Services headquartered in Cincinnati that has a business mix of life insurance, annuities, disability income insurance, and investment products through its affiliated broker/dealer turned to Keybank.  

They were facing the challenge of having to maintain an aging mainframe system and manual printing checks and needed a new solution.

Find out what additional challenges and outstanding results they saw by transforming the manner it disburses payments to policyholders in a way that can also integrate with multiple legacy and modern policy administration and claim systems.