President and Chief Operating Officer
As Chief Operating Officer, Andy Cohen is accountable for the execution of Snapsheet’s end-to-end customer service and engagement.
Prior to joining Snapsheet, Andy served as vice president of worldwide operations at CNA Insurance where he was responsible for driving growth and building consistent customer service experiences for P&C operations, which accounted for more than $8 billion in annual revenue across a wide-array of industries, including healthcare, professional services, financial institutions, technology, construction, and manufacturing. Prior to CNA, Andy served as vice president of strategy for the middle market commercial businesses at Travelers Insurance. In this role, Andy drove profitable growth initiatives across an $8 billion business unit and led the development of the Business Insurance Operating Model. Prior to Travelers, Andy worked with a variety of insurance clients at Diamond Management and Technology Consultants, implementing growth strategies, improving operational efficiencies, and leveraging technology.
Andy has authored multiple articles and white papers that have been featured in national publications such as the Wall-Street Journal, Best Review Magazine and Carrier Management. Andy holds a bachelor’s degree from Indiana University Bloomington.