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Auto dealer complaints, unusual investment seeds USAA’s $330 million venture capital fund
About a decade ago, complaints escalated at USAA from customers who believed they were being taken advantage by auto dealers. USAA’s top brass pondered whether the San Antonio insurance and financial services giant should build its own dealership network or partner with a company that could help...
Pitch perfect: How 4 Chicago tech companies help their sales teams grow
As much about listening as it is about perfecting your pitch, software sales is a hard craft to master. But many tech companies invest heavily in their business development teams through programs that foster continued professional growth. We spoke with four companies to learn more about their approach...
Using tech to take the stress out of a car wreck
When two cars come together with a bump, for most drivers, there’s a sinking feeling as they consider the stress and paperwork that faces them. But for Brad Weisberg, Snapsheet’s founder and CEO, a car accident was the source of an idea that grew into a busines...
Snapsheet and KeyBank form virtual duet for insurance claims
Snapsheet, a virtual claims insurtech provider, is partnering with KeyBank for the launch of Snapsheet Transactions, a payment solution for insurance claims. Instead of insurance carriers sending claimants a cheque in the mail once a claim is settled, Snapsheet Transactions provides carriers a hub for issuing claims and expense payments. CJ Przybyl, president of Snapsh...
Insurtech wave creates opportunity, not disruption for carriers
The majority of insurtechs will help carriers innovate. But even those competing with incumbents head on can offer valuable lessons to insurers on how to improve customer interaction and utilize digital technologies, according to Jeff Goldberg, SVP of research and consulting, at Novarica. “These lessons that startups...