Snapsheet and Floatbot.AI Partner to Transform Claims with Conversational AI Agents

CHICAGO, IL [May 29, 2025] – Snapsheet, a leader in claims management technology, has announced a strategic partnership with Floatbot.AI, a conversational AI Agent and Copilot platform with human-in-loop, helping carriers drive faster, smarter and more human-centric experiences. 

By integrating Floatbot’s AI-powered agents into Snapsheet’s all-in-one claims management platform, insurers can automate up to 80% of FNOL (First Notice of Loss) submissions, reduce operational costs by 40% with multi-lingual AI Agent LISA, and empower adjusters with intelligent automation, increase adjuster productivity and help save up to 40 hours of adjusters time per month with AI Agent ADDI.

Their complete AI ecosystem include Floatbot (Self-Service AI Agent), FloatSpace that is AI Workspace for Adjusters to Collaborate with claimant through Chat, Text and Email, Real-time Assist (on Call, Chat, Text, Email), Note-taking, Real-time Translation and AI Copilot  and FloatAgent for Agentic AI workflow automation with human-in-loop). 

This collaboration marks a major advancement in claims automation, allowing insurers to deliver faster, more accurate, and catastrophe-ready claims experiences powered by voice-first and multi-modal pre-trained AI agents, LISA and ADDI, powered by Floatbot, FloatSpace and FloatAgent. 

Reimagining the Claims Experience with AI Agents

The Snapsheet and Floatbot.AI partnership is built to drive meaningful change across claims operations by embedding AI agents into every phase of the workflow from FNOL to adjuster support.

Key benefits of the Snapsheet and Floatbot.AI partnership include:

• Automated FNOL Processing – Floatbot’s AI agent LISA handles up to 80% of FNOL submissions with speed and accuracy.
• Enhanced Adjuster Productivity – ADDI automates scheduling, communication, and documentation tasks, saving 40+ hours per adjuster each month.
• Lower Operational Costs – Carriers can reduce claims-related costs by 40% by automating routine calls and adjuster tasks through AI-powered FNOL intake, status updates, and scheduling.
• Improved Compliance & Accuracy – AI-driven documentation ensures complete, audit-ready claims files.
• 24/7 Claims Support – Always-on service provides instant responses, claim status updates, and claim intake, even during catastrophic events.

"Floatbot’s conversational AI platform brings a new level of intelligence and automation to the claims process,” said Bryan Quasthoff, Snapsheet’s VP of Partnerships & Corporate Enablement.

"Together, we’re helping insurers handle higher claim volumes with greater speed and accuracy while reducing the burden on adjusters and improving the customer experience."

Seamless Integration for Smarter Workflows

The partnership leverages Snapsheet’s powerful APIs to allow Floatbot’s conversational AI agents to interact directly with policy and claim data. Through the integration, carriers can automatically verify claimants, provide real-time claim updates, and initiate new claims, all while optimizing backend workflows through Snapsheet’s no-code automation engine, task management, and communication tools.

“Insurance carriers have to find a balance between faster claims operations and cost efficiency. By combining Snapsheet’s industry-leading claims management software & our powerful Agentic AI-driven solutions, we’re helping them achieve that without compromising accuracy, said Jimmy Padia, CEO & Founder at Floatbot.AI.

“Our partnership with Snapsheet brings hassle-free automation to claims submissions and gives adjusters the real-time support they need. Beyond just automation, this partnership is about building a claims experience that’s faster and catastrophe-ready.” 

About Floatbot.AI

Floatbot.AI is a no-code, conversational AI (voice-first) platform designed for building real-time AI agents and co-pilots that assist insurance carriers with automation across claims operations. With advanced solutions like LISA and ADDI, Floatbot helps insurers process claims more efficiently, reduce costs, and deliver superior customer service. Founded in 2017, Floatbot supports U.S.-based carriers in building smarter, faster, and more impactful claims experiences. Learn more at www.floatbot.ai.

About Snapsheet

Snapsheet is a leader in modern claims management technology. Built on a foundation of innovation and efficiency, Snapsheet delivers a seamless digital insurance claims process for auto, property, and commercial lines across the globe. Collaborating with over 160 customers, including many of the largest insurance carriers, TPAs, MGAs, and insurtechs, Snapsheet streamlines claims, appraisals, and payment processes through advanced technology.

For media inquiries, please contact: