Snapsheet and ION Partner to Accelerate Claims Decisions with Instant Field Insights
CHICAGO, IL [April 10th, 2025] – Snapsheet, a leader in modern claims management technology, is pleased to announce a strategic partnership with ION Insight. Onsite. Now.™, a highly configurable platform that delivers instant, accurate field inspection data. This collaboration empowers claims experts to make faster, more informed decisions by seamlessly integrating ION’s advanced field insight capabilities into Snapsheet’s all-in-one claims management platform.
This partnership is designed to transform the field inspection process, reducing time to claim decisions by up to 70% while enhancing the overall customer experience. By automating workflows and embedding instant onsite insights into claims operations, experts can streamline the entire claims lifecycle from inspection to settlement.
Faster, Smarter Claims with Integrated Field Data
Through an API-based integration, we deliver a joint solution that eliminates manual steps and enables immediate data transfer between field teams and adjusters. The integration provides automated service requests, direct data synchronization, and enhanced workflow automation within Snapsheet’s claims platform.
Key benefits of the Snapsheet and ION partnership include:
- Accelerated Claim Decisions – Reduce time to decision by up to 70% with real-time field insights.
- Enhanced Operational Efficiency – Automate workflows and reduce risk exposure with tailored, high-quality inspection data.
- Improved Customer Experience – Deliver faster resolutions and a more seamless claims process for policyholders.
- Cost Reduction – Streamlined operations and accurate data help reduce overhead and operational risk.
"Our partnership with ION advances Snapsheet’s continual effort to contemporize the claims process. ION’s team is long tenured in the industry and paired with their powerful technology, ION promotes a very smooth, incredibly accurate and reliable way to not only complete field inspections but to then return those rich findings to Snapsheet’s claims system without any delays,”
"ION was very thoughtful in constructing their offering, where it’s well-rounded and betters the experience for the policyholder, adjuster, etc."
David Beck
Business Operations Manager
Snapsheet
Modernizing Claims Through Automation
By pairing ION’s onsite inspection technology with Snapsheet’s automation tools, including the No Code Workflows Engine, Task Management, etc., users gain a comprehensive solution that eliminates friction and simplifies claims management from start to finish.
"Our integration with Snapsheet represents a giant leap in redefining claims workflows, easily merging real-time field intelligence with our cutting-edge, easy to use digital-first field data collection platform and then automatically returning that data to Snapsheet. This powerful collaboration supercharges carriers' claims teams with instant access to structured, actionable data—dramatically reducing cycle times, with unparalleled accuracy.
By combining ION's expertise with Snapsheet's claims management system, we are transforming the future of claims management: enabling faster decisions, unlocking smarter decisions, and delivering an enhanced customer experience. "
Jim West
Strategic Solutions Leader
ION Insight. Onsite. Now. ™
About ION
ION Insight. Onsite. Now.™ is a highly configurable platform that delivers instant, accurate field inspection information, helping carriers and adjusters make faster, more informed decisions. Founded in 2023, ION supports U.S.-based carriers with advanced onsite technology, pre-built APIs, and automation tools that streamline operations and improve the entire claims experience. Learn more at www.ioninspect.com.
About Snapsheet
Snapsheet is a leader in modern claims management technology. Built on a foundation of innovation and efficiency, Snapsheet delivers a seamless digital insurance claims process for auto, property, and commercial lines across the globe. Collaborating with over 160 customers, including many of the largest insurance carriers, TPAs, MGAs, and insurtechs, Snapsheet streamlines claims, appraisals, and payment processes through advanced technology. Learn more at www.snapsheetclaims.com.
For media inquiries, please contact:
Bryan Quasthoff
VP, Head of Partnerships
Jim West
Strategic Solutions Leader
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