Introducing Floatbot.AI

Floatbot.AI is a no-code, Conversational AI (Voice First) Platform for building AI agents and real-time AI agent assist bots (Co-pilots). Insurance carriers can use these multi-modal conversational AI solutions to streamline claims processes, scale adjuster productivity, and improve customer experiences. With its advanced AI agents like LISA and ADDI, Floatbot.AI empowers carriers to build smarter, faster, and impactful claims management operations.

Why Snapsheet Partnered with Floatbot.AI

Creating Smarter Claims Experiences Through AI Automation

In November 2024, Snapsheet partnered with Floatbot.AI to integrate its AI-driven platform into the Snapsheet claims system. This collaboration allows carriers to automate up to 80% of claims FNOL submissions, reduce operational costs by 40%, and deliver a catastrophe-ready claims experience powered by advanced conversational AI.

Benefits of the Snapsheet and Floatbot.AI Partnership

Empowering Carriers with Advanced AI-Driven Automation

  • Enhanced Adjuster Productivity

    ADDI saves adjusters 40+ hours per month by automating tasks like scheduling inspections, retrieving documents, and managing communications
  • Automated FNOL Claims

    Handle up to 80% of FNOL submissions with LISA, Floatbot’s AI agent, ensuring error-free processing and faster resolutions
  • Reduced Operational Costs

    Cut claims costs by 40% while improving cycle times and efficiency
  • Improved Compliance and Accuracy

    Capture all key claims details to meet audit standards and minimize claims leakage
  • 24/7 Support

    Deliver around-the-clock assistance to claimants with instant claims initiation and status updates

Core Functions and Features of the Integration

Streamlined Automation for Claims Management Excellence

The Floatbot.AI integration leverages Snapsheet’s APIs to deliver a seamless and innovative claims experience:

  • Real-Time Data Retrieval: Floatbot retrieves policy and claim details from Snapsheet’s all-in-one claims management platform to verify callers, share claim status updates, and create new claim files post-FNOL
  • Automated Claims Support: AI agent LISA handles FNOL submissions, query resolutions, and claim updates with precision and speed
  • Integrated Workflow Optimization: Utilize Snapsheet’s no code workflow engine, task management, and communication tools to surround Floatbot’s activities with automation and efficiency

  • Real-Time Data Retrieval

    Floatbot retrieves policy and claim details from Snapsheet’s all-in-one claims management platform to verify callers, share claim status updates, and create new claim files post-FNOL
  • Automated Claims Support

    AI agent LISA handles FNOL submissions, query resolutions, and claim updates with precision and speed
  • Integrated Workflow Optimization

    Utilize Snapsheet’s no code workflow engine, task management, and communication tools to surround Floatbot’s activities with automation and efficiency

Real-World Impact

Delivering Results with AI Agents in Claims Management

The following examples highlight real-world applications of Floatbot.AI’s solutions, addressing common challenges faced by carriers and adjusters. Whether it’s managing an influx of claims during catastrophic events or reducing the burden of repetitive tasks, these use cases showcase how AI agents like LISA and ADDI can transform claims management by alleviating pain points such as long cycle times, high operational costs, and inefficiencies.

  • Hurricane Response: During Hurricane Beryl, LISA managed 2,000+ FNOL submissions for a Tier 1 Texas carrier, saving over $40,000 in a single week.
  • Adjuster Productivity: ADDI enhanced adjuster productivity by 25%, automating tasks like scheduling inspections, generating reports, and managing communication.

Get Started With Snapsheet

Transforming Claims Processing with Conversational AI! Are you interested in learning more about how Floatbot.AI and Snapsheet are improving claims processes or would you like to explore how your organization can join Snapsheet’s expansive partnership ecosystem? Please reach out and let’s work together to revolutionize claims management!