Smart Communications

Who is Smart Communications

Smart Communications is a global leader in customer communications management (CCM) solutions. Their innovative platform empowers organizations to deliver personalized, interactive, and efficient communication experiences at scale.

By streamlining and enhancing communication processes, Smart Communications drives meaningful engagement and operational efficiency across industries.

Why We Partnered Together

In 2018, Snapsheet partnered with Smart Communications to expand and enhance our correspondence generation capabilities within our all-in-one claims platform.

This collaboration introduced a robust communication generation tool tailored specifically to insurance use cases, reinforcing our commitment to providing customers with scalable, efficient, and customer-centric solutions.

Benefits of the Snapsheet and Smart Communications Partnership

This partnership empowers our customers to improve communication accuracy and efficiency, ultimately enhancing the customer experience while maintaining operational excellence.

By combining our claims platform with Smart Communications’ advanced tools, we deliver an integrated solution that:

• Streamlined Communication

  Enhances communication processes across the entire claims lifecycle
• Personalized Correspondence

  Simplifies the generation of personalized, data-rich correspondence
• Efficient Workflows

  Provides scalable tools that eliminate inefficiencies and streamline workflows

Core Functions and Features

Our advanced technology powers core functions and features designed to simplify communication processes. This allows adjusters to focus on high-priority tasks while ensuring consistent, high-quality correspondence—no matter how complex the scenario.

The Smart Communications integration equips customers with advanced correspondence tools, including:

• Customizable Templates

  Create data-rich letter and email templates incorporating exposure-specific data elements.
• Seamless Integration

  Adjusters can generate and send SmartComm communications directly from the Snapsheet claims platform.
• Workflow Automation

  Accelerate your process with workflows that fully automate SmartComm-generated correspondence, removing the need for manual review or sending.

Streamline Your Customer Communications

Our team is here to help you unlock the full potential of Smart Communications within the Snapsheet platform.

Whether you’re looking to enhance efficiency, automate correspondence, or personalize interactions, with the help of Smart Communications, our all-in-one claims solution can help.