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Who is Floatbot.AI
Floatbot.AI is a no-code, Conversational AI (Voice First) Platform for building AI agents and real-time AI agent assist bots (Co-pilots). Insurance carriers can use these multi-modal conversational AI solutions to streamline claims processes, scale adjuster productivity, and improve customer experiences.
With its advanced AI agents like LISA and ADDI, Floatbot.AI empowers carriers to build smarter, faster, and impactful claims management operations.
Why We Partnered Together
In November 2024, Snapsheet partnered with Floatbot.AI to integrate its AI-driven platform into the Snapsheet claims system.
This collaboration allows carriers to automate up to 80% of claims FNOL submissions, reduce operational costs by 40%, and deliver a catastrophe-ready claims experience powered by advanced conversational AI.
Benefits of the Snapsheet and Floatbot.AI Partnership
Advanced AI-driven automation empowers carriers to:
Enhance Adjuster Productivity
ADDI saves adjusters 40+ hours per month by automating tasks like scheduling inspections, retrieving documents, and managing communications
Automate FNOL
Claims
Handle up to 80% of FNOL submissions with LISA, Floatbot’s
AI agent, ensuring error-free processing and
faster resolutions
Reduce Operational Costs
Cut claims costs by 40% while improving cycle times and efficiency
Improve Compliance
and Accuracy
Capture all key claims details to meet audit standards and minimize claims leakage
24/7
Support
Deliver around-the-clock assistance to claimants with instant claims initiation and status updates
Core Functions and Features
The Floatbot.AI integration leverages Snapsheet’s APIs to deliver a seamless and innovative claims experience:
Real-time Data Retrieval
Floatbot retrieves policy and claim details from Snapsheet’s all-in-one claims management platform to verify callers, share claim status updates, and create new claim files post-FNOL
Automated Claims Support
AI agent LISA handles FNOL
submissions, query resolutions, and
claim updates with
precision and speed
Integrated Workflow Optimization
Utilize Snapsheet’s no code workflow engine, task management, and communication tools to surround Floatbot’s activities with automation and efficiency.
Delivering results with AI Agents in claims management
The following examples highlight real-world applications of Floatbot.AI’s solutions, addressing common challenges faced by carriers and adjusters.
Whether it’s managing an influx of claims during catastrophic events or reducing the burden of repetitive tasks, these use cases showcase how AI agents like LISA and ADDI can transform claims management by alleviating pain points such as long cycle times, high operational costs, and inefficiencies.
Hurricane Response: During Hurricane Beryl, LISA managed 2,000+ FNOL submissions for a Tier 1 Texas carrier, saving over $40,000 in a single week.
Adjuster Productivity: ADDI enhanced adjuster productivity by 25%, automating tasks like scheduling inspections, generating reports, and managing communication.
Getting started with Floatbot.AI and Snapsheet
Are you interested in learning more about how Floatbot.AI and Snapsheet are improving claims processes or would you like to explore how your organization can join Snapsheet’s expansive partnership ecosystem?
Reach out and let’s work together to revolutionize claims management.
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