%20(1).webp)
Who is ION Insight. Onsite. Now.™
ION Insight. Onsite. Now.™ is a highly configurable platform that delivers instant, accurate field inspection information, helping carriers and adjusters make faster, more informed decisions.
Founded in 2023, ION supports U.S.-based carriers with advanced onsite technology, pre-built APIs, and automation tools that streamline operations and improve the entire claims experience.
Why We Partnered Together
In July 2024, Snapsheet partnered with ION to revolutionize how field inspection data is captured, processed, and utilized within the claims process.
This collaboration combines Snapsheet’s all-in-one claims management platform with ION’s advanced field insight technology, delivering a seamless solution that reduces time to claim decisions by up to 70%.
Benefits of the Snapsheet and Smart Communications Partnership
Empowering faster decisions and improved customer experiences through:
Enhanced Operational
Efficiency
Automate workflows and reduction of risk exposure with high-quality, tailored field insights
Improved
Customer Experience
Deliver a smoother claims process from inspection to settlement, backed by accurate and meaningful imagery and insights
Cost Reduction
Streamlined operations and accurate data lessen operational costs and risk
Core Functions and Features
Through an API-based integration, our partnership provides Snapsheet customers with a variety of core functions and features, such as:
Automated Service Requests
Carriers and adjusters can automatically request ION’s services directly within Snapsheet, streamlining the process from start to finish
Data Synchronization
After ION processes the request, ION will automatically return all newly collected data and completed materials directly into Snapsheet
Integrated Automation
Snapsheet’s native features, such as the No Code Workflows Engine, Task Management tools, and Communications tools, surround this activity to enhance efficiency and minimize manual effort
Modernizing field inspections and claims processing
The Snapsheet and ION partnership combines superior field inspection technology and advanced claims management software to deliver measurable improvements in efficiency, accuracy, and customer satisfaction.
Together, we’re creating a more seamless and streamlined claims process for carriers, adjusters, and policyholders alike.
.webp)
