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What is Kyber
Kyber is an AI-native document generation and delivery platform build for claims teams. Adjusters instantly draft, review, and send communication using organization approved templates and exact policy language.
The result is compliant, consistant, and personalized claims correspondence at scale.
The challenge
Claims teams spend too much time drafting, formatting, and sending notices. Even inside advanced claims systems, documentation remains a manual bottleneck. Adjusters copy policy language by hand.
Templates drift out of date. Reviews happen in email. Mail fulfillment is disconnected. These gaps slow claims, increase compliance risk, and pull teams away from higher value work. Kyber solves this inside Snapsheet.
Why we partnered together
In October 2024, Snapsheet partnered with Kyber to modernize claims correspondence with the Snapsheet ecosystem.
By combining Kyber’s advanced document generation capabilities with Snapsheet’s purpose-built claims management platform, this partnership delivers a unified workflow for drafting, reviewing, and sending compliant claim notices directly from the claim file.
Benefits of the Snapsheet and Kyber partnership
With Kyber seamlessly integrated into Snapsheet’s claims platform, insurers gain an AI-native correspondence engine embedded within their core claims workflow.
This collaboration offers insurers numerous benefits, including:
Faster
Drafting
A 65% reduction in time spent drafting claim correspondence enabling adjusters to focus on high-priority tasks
Stronger
Compliance
Automated templates and AI-driven policy language extraction reduce errors, ensuring consistent, high-quality communications
Accelerated Response Times
Faster document turnaround reduces response times from hours to minutes, with carriers like Branch experiencing 5x reduction in letter cycle times
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Lightning Speed
Go Lives
In just 2.5 months, carriers like Kingstone migrate hundreds of templates and go live with Kyber and Snapsheet
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Straight Through Automation
Faster document turnaround reduces response times from hours to minutes, with carriers like Branch experiencing 5x reduction in letter cycle times
Core Functions and Features
This integration brings Kyber's drafting, review, and delivery workflow directly into the Snapsheet platform.
Snapsheet and Kyber have developed an API-based integration that automates correspondence end to end. Key features include:
Template Management
Dynamic, no-code templates are easy to manage by claims buisness users, not by IT or engineering
Omnichannel Send and Delivery
Make omnichannel orchestration for print mail and email a single-click experience with automatic compliance notes
Real-Time Collaboration and Approvals
Unlock real-time collaboration across teams with built-in governance, required review flows, and audit trails
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Instantly
Draft
Instantly draft complex claims letters and forms, including RoRs, denials, and coverage explanations, with advanced data autopopulation and AI powered drafting
Get started with Kyber and Snapsheet
Simplify communication workflows with the Snapsheet/Kyber integration, designed to increase efficiency and empower adjusters with faster more compliant correspondence.
Let our team help you incorporate this integration to optimize your processes and achieve measurable results. Let’s work together to transform your claims communication.
By integrating Kyber’s advanced document generation and delivery platform with Snapsheet’s innovative claims management system, we’re creating a seamless experience that will transform how insurance carriers handle customer communication workflows throughout the claims process. In particular, I’m excited about how this integration will empower insurance enterprises to accelerate their digital transformation journey. Together, Kyber and Snapsheet are setting a new standard for operational excellence in the insurance industry.
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