Former Chief Claims Officer
USAA & Allstate
• Display of related files
• Estimating location mapping
• Shop locator
• Dynamic, guided interaction
• Ingest any data type
• Stages/actions to specialize resources
• Proactive user prompts for additional photos
• Auto-text follow up
• Automated, omnichannel communications
• Configurable role-based rules administration
• Inventory management
• Capacity visualization
• Rules and skill-based assignment routing
• Automatic reassignment
• Estimating claim view
• State-specific guidelines
• Historical labor rates
• Total loss calculators
• Real-time metrics around performance and audit
• Supplement portal
• Shop application
• Historical negotiated amounts w/ concessions
• On-demand Operational and historical metrics
Some of our customers set a workflow using our platform to supplement appraisal volume. If more claims are received than their appraisers can review, some of the volume shifts automatically to Snapsheet. Other customers set a timeframe — if their in-house adjusters can’t review within a certain number of hours or days, the claim goes to Snapsheet’s appraisers for a virtual inspection.
Lessen your IA use with Snapsheet’s Virtual Appraisals. In those remote locations or when you have too much volume, instead of relying on IAs you can manage your volume in-house with Snapsheet. Send a percentage of your inspections through the virtual appraisal process instead of to IAs and keep control of the inspection and cost.
Snapsheet’s platform can help you triage total losses and repairable vehicles, letting you send the totals to salvage and the repairable vehicles to an in-house inspection process. You have total control to design and manage your volume while routing vehicles to the most appropriate repair process.
Our intuitive user interface is simple and elegant — easy to use and delightful in design.
Snapsheet’s fully digitized customer platform for virtual appraisals is best-in-class and the first of its kind. Customers can download the app and start taking photos immediately. With a few easy instructions, Snapsheet directs customers intuitively to take the best pictures of their damaged vehicle or property.
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