With our virtual appraisals software, customers can easily send vehicle damage photos, communicate with our team, and receive their estimate in minutes, regardless of vehicle location, type, and severity.
“Snapsheet has been a long-term appraisal partner and has always demonstrated innovation, accuracy, and speed. Snapsheet has been instrumental in reducing cycle time, improving expenses and driving a best-in-class customer experience.
Their digital appraisal solution allows carriers to manage workflow and find new efficiencies. I highly value my partnership with Snapsheet.”
Former Chief Claims Officer
USAA & Allstate
In Specialty Vehicles
Improved Appraisal Accuracy
Avg. Savings Per Claim vs. Traditional IA
Enable a “touchless” claims experience with Intelligent Photo Acquisition, our industry-leading capability that recognizes photos through web app, SMS, and email to determine the appropriate photo overlays based on make/model of the vehicle.
All kinds of losses can be reviewed, from simple fender benders and scrapes to total losses and CAT damage.
Available in all 50 states.
Virtual appraisals happen wherever the vehicle is located — body shops, homes, tow yards, storage facilities, or side of the road.
Fully digital, innovative platform designed with the customer in mind.
The right work to the right people at the right time - a dedicated team that complements your appraisal staff, while helping maintain efficiency.
• Display of related files
• Estimating location mapping
• Shop locator
• Dynamic, guided interaction
• Ingest any data type
Obtain Photos & Documentation
• Stages/actions to specialize resources
• Proactive user prompts for additional photos
• Auto-text follow up
• Automated, omnichannel communications
• Configurable role-based rules administration
• Inventory management
• Capacity visualization
• Rules and skill-based assignment routing
• Automatic reassignment
• Estimating claim view
• State-specific guidelines
• Historical labor rates
• Total loss calculators
• Real-time metrics around performance and audit
Manage the Repair
• Supplement portal
• Shop application
• Historical negotiated amounts w/ concessions
• On-demand Operational and historical metrics
Supplement appraisal staff
Some of our customers set a workflow using our platform to supplement appraisal volume. If more claims are received than their appraisers can review, some of the volume shifts automatically to Snapsheet. Other customers set a timeframe — if their in-house adjusters can’t review within a certain number of hours or days, the claim goes to Snapsheet’s appraisers for a virtual inspection.
Reduce IA dependency
Lessen your IA use with Snapsheet’s Virtual Appraisals. In those remote locations or when you have too much volume, instead of relying on IAs you can manage your volume in-house with Snapsheet. Send a percentage of your inspections through the virtual appraisal process instead of to IAs and keep control of the inspection and cost.
Triage total losses and repairables
Snapsheet’s platform can help you triage total losses and repairable vehicles, letting you send the totals to salvage and the repairable vehicles to an in-house inspection process. You have total control to design and manage your volume while routing vehicles to the most appropriate repair process.
The best customer experiences are the ones where customers put forth the least effort. That’s why we focused on creating an amazing, low-effort app that meets customer and carrier needs.
Our intuitive user interface is simple and elegant — easy to use and delightful in design.
Snapsheet’s fully digitized customer platform for virtual appraisals is best-in-class and the first of its kind. Customers can download the app and start taking photos immediately. With a few easy instructions, Snapsheet directs customers intuitively to take the best pictures of their damaged vehicle or property.
The J.D. Power 2022 U.S. Claims Digital Experience Study was published in December 2022. Customers are clear about their preferences when it comes to how their insurance company is meeting their […]
My name is Nathan, and during my summer internship at Snapsheet, I had the opportunity to learn and work with AWS tools in the IT team.For developers, server administration is […]
If you’re like most people, the word “internship” probably makes you think of coffee runs and getting stuck with the tedious work. But at Snapsheet, internships are everything but that! […]
Dependabot Slack Integration This past Summer I interned with the SRE team at Snapsheet. On one of the first projects I worked on, I noticed we were using Dependabot, a […]
Snapsheet President, Andy Cohen, shared insights on the future of claims at Reuters’ Connected Claims 2022The Reuters 2022 Insurance Events series ended with Connected Claims in Chicago on November 2-4. […]
Andy Cohen, Snapsheet President, discussed the partnership opportunities of insurtechs and legacy carriers during a panel on no/low code claims management. ITC 2022 is the largest gathering of insurtechs in […]