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Mobile app resolves Aviva’s auto claims 20-40% faster in trial tests

In the News

Aviva Canada auto policyholders whose vehicles get damaged in accidents can get their claims processed by taking pictures and uploading them to a mobile app, Aviva Canada announced recently.

The app, AvivaExpress, was developed by Chicago-based Snapsheet and is available on the iPhone or an Android device, Snapsheet CEO Brad Weisberg wrote in a statement to Canadian Underwriter.

Once a customer files a claim, he or she takes photos of the damage and submits them through AvivaExpress, said Weisberg. “Snapsheet employs a team of appraisers who then inspect the vehicle damage based on the photos,” and provide an estimate on how much the repairs will cost, Weisberg added.

Read more here.

Customer story

By partnering with Snapsheet, insurers have seen up to a 15% reduction in operational costs, driven by process automation and seamless workflow integration.

Sam Forde
Operations Manager, Clearcover