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Who is claimtouch
Claimtouch is an AI and big data platform built for the contents claim workflow. Designed for carriers, adjusters, TPAs, and policyholders, claimtouch automates the full contents process, from intake and inventorying through pricing and settlement, replacing fragmented, manual steps with intelligent automation. By applying machine learning and live product data to every claim, claimtouch delivers accurate, defensible valuations that give adjusters confidence and accelerate resolution.
Why Snapsheet partnered with claimtouch
Replacing the most manual process in property claims
Contents claims have long been one of the most labor intensive, multi-touchpoint processes in P&C that’s dependent on fragmented systems, manual inventorying, and adjuster research that slows settlement and drives up LAE. We partnered with claimtouch to eliminate that bottleneck at the source. Claimtouch's AI-driven valuation engine is embedded directly within Snapsheet's claims platform, pulling claim data automatically at intake and returning settlement-ready results to the claim file - without requiring adjusters to leave their workflow or touch a separate system.
Benefits of Our Partnership
Controlled costs, faster resolution, defensible outcomes
Claimtouch's AI matching applies LKQ (Like Kind and Quality) standards item by item, catching price discrepancies that blanket estimates miss and reducing leakage at scale. A process that once spanned multiple days compresses into minutes, allowing adjusters to move from FNOL to settlement-ready without delays. Every matched value ties to a live, verifiable product listing - giving adjusters and supervisors a documented rationale for every figure. The result: more consistent settlements, fewer disputes, and lower loss adjustment expenses.
Core functions & features
Full contents handling, embedded in your workflow
Comprehensive contents layer to your existing workflow. Here's how it works:
Valuation Starts at Intake
The moment a coverage C claim opens in Snapsheet, claimtouch pulls the claim number, loss date, loss type, policy data, deductibles, policyholder information, property data, and applicable sales tax automatically, with no adjuster action required.
AI-Powered Item Matching
Claimtouch applies machine learning and live product data to match every submitted item against current market prices, apply depreciation, and calculate ACV - flagging overvalued submissions and surface anomalous line items for adjuster review.
Results Delivered to the Claim File
Once valuation is complete, matched unit prices, depreciation calculations, flagged items, and final ACV values are written directly into the Snapsheet claim record. No manual entry. No system switching.
Settlement Documentation Returned Automatically
When a coverage C exposure reaches payment, claimtouch uploads the settlement letter and supporting proof files back into Snapsheet, keeping the full claims record in one place.
Results Delivered to the Claim File
Claimtouch can also return analytical data like cycle times and payment details to Snapsheet for oversight and reporting.
A purpose-built approach to contents claims
The Snapsheet and claimtouch integration brings intelligent automation to one of property claims' most persistent manual challenges. Claimtouch handles the full coverage C workflow - inventorying, pricing, adjudication, and payment — embedded within Snapsheet so adjusters stay in one system from FNOL to final settlement. Carriers get controlled costs, defensible valuations, and a faster path to resolution.
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